Since the corona crisis, more and more healthcare providers have been offering their care via video calling. However, they do not reach all patients in this way. Video calling is difficult for many low-literate people, the elderly and people with limited digital and health skills. These are often people who live in a vulnerable situation and who desperately need care. As a healthcare provider, how do you ensure that you also reach these patients via video calling? This resource from Pharos provides advice for healthcare providers about video calling with people with limited digital and health skills.
A checklist for video calling with people with limited digital and health skills is available (only in Dutch) here.
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