This work examined the role of cultural values in understanding people’s satisfaction with health services across Europe. In the first model with individual level variables, being female, having low or medium education, experiencing financial strain, and reporting poor health and unmet medical needs were negatively associated with individual satisfaction with national healthcare systems, with the latter variable showing the strongest effect. The multilevel model shows that citizens are likely to evaluate their national health system more negatively in national cultures associated with autocracy and hierarchy.
Authors: L. V. Borisova, P. E. Martinussen, H. T. Rydland, P. Stornes, T. A. Eikemo
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